The GPT model by OpenAI is trained on a large amount of textual data, which means it performs exceptionally well when dealing with various professional terms. It excels in understanding the context of sentences or paragraphs, and after extensive comparisons, the conclusion is that OpenAI's translation quality is currently among the best in most cases. However, due to OpenAI's core mechanism of sequentially predicting each word in a sentence, its translation speed is relatively slow. Additionally, since OpenAI is not specifically created as a translation service, it has some security limitations, such as refusing to translate paragraphs with certain negative meanings. Lastly, as it is still in its early stages, the service may sometimes be relatively less stable.

Yes, you can use Translify completely free of charge, as Translify offers the most comprehensive free package of its kind, with no restrictions on the use of any features. And for those who wish to use OpenAI Translator, Translify offers a low-cost and out-of-the-box experience.

The translation character count for OpenAI is not unlimited; they each have their respective limits. However, in the majority of cases, you shouldn't worry about usage limits, as the total translation quota for monthly/annual Pro members is designed to accommodate the high-frequency translation needs of web users. If you have additional requirements beyond the limits, you can purchase exclusive additional traffic packages for OpenAI after reaching the limit. All users should adhere to our fair usage policy, meaning you should only use the translation services provided by Translify within Translify. It is not allowed for any user to access the translation services provided by Translify through automated programs.

Characters are counted based on the length of the text in the translated source language. This includes spaces, punctuation, and line breaks, which are all treated as characters. For most translation services, Chinese characters, English letters, punctuation marks, and other symbols are all counted individually.

For example, consider this tweet from Elon Musk:

"To be clear, I'm not someone who thinks lots of government agencies should be abolished (maybe a few), but we should always question our institutions, as this strengthens the bedrock of democracy."

Yes, each account can use up to 8 devices simultaneously. If you exceed this limit, the device that was logged in first will be automatically logged out. Please note that here "devices" refer to browsers.

Currently, OpenAI uses gpt-4o-mini, Claude uses claude-3-haiku-20240307 and Gemini uses gemini-1.0-pro-002.

Yes, we have partnered with Stripe to support a monthly debit service using PayPal.

We have different refund policies for different subscription types and account statuses. Monthly Subscription: You can request a refund within 24 hours of your initial purchase. When applying, please provide the reason for your refund request. Annual Subscription: You can request a refund within 72 hours of your initial purchase. Your application must include the reason for your refund request. Please note that requests submitted after more than 72 hours of payment will not be refunded. For both subscription types, refunds are only possible if our translation services have not been extensively used. We will assess usage on a case-by-case basis to ensure fairness and prevent abuse of our services. If you meet the criteria for a refund, our customer support will process and notify you within 7-10 business days. However, if you have previously received a refund for our services, we reserve the right to refuse additional refund requests. Refund Process: If you believe you are eligible for a refund, please contact us at support@translify.ai. Our customer service team will review your request and guide you through the refund process.

You can click on [Billing] on your profile page, then, on the billing page, click on [Cancel Plan] to unsubscribe.

Due to Apple's restrictions on virtual services, it is currently not possible to directly purchase a Translify membership in Safari. However, you can subscribe to the membership on other platforms, such as Chrome, Edge browsers, etc. Once subscribed, you can log in to your account on Safari to access the membership services.

There is indeed a significant difference in the volume of requests between web page translation and word selection translation. To address this, we innovatively adopted the technique of pre-caching popular public web pages. Simultaneously, we combined it with our optimized web page segment matching technology to ensure that costs are kept within a controllable range. Additionally, we expect that as our scale expands, we can gain more bargaining power.